DANKJEWELLNESS
BOEK HIER

Terms & Privacy

Terms & Conditions

Our House Rules

We expect all visitors to respect the house rules. Those who fail to do so may be asked to leave without compensation. Disruptive behaviour, both verbal and non-verbal, as well as intimate physical contact, is not allowed. We reserve the right to refuse entry or remove visitors who are under the influence of alcohol or drugs, or who engage in inappropriate or unacceptable behaviour. Sex, violence, and drug use will not be tolerated and may result in legal action. Dankjewellness is a place of peace, respect, and connection. 

Booking & Cancellation

Reservations are required and can be made online. If you cancel your booking before 48 hours before the start of the reservation, you will receive the full amount of your booking in credit on your account. For cancellations between 48 and 24 hours before your booking, you will receive 50% of your paid amount back in credit.

Liability

Using the sauna is at your own risk, as is cooling down in water and storing personal belongings in the changing area. Dankjewellness is not liable for any damage, loss, or theft. We are only liable for direct damage caused by intent or deliberate recklessness on our part. Guests are responsible for any damage they cause to Dankjewellness or third parties. This includes violating house rules, damaging property, or negligence when leaving the sauna. Any costs incurred, including repairs or extra cleaning, will be recovered from the guest. 

Membership Duration & Renewal:

  • The membership is valid for an initial 3-month period.
  • After the initial 3-month term, the membership will automatically convert to a monthly subscription unless canceled.
  • Members can cancel their membership at any time after the initial 3-month period with a 30-day notice before the next billing cycle.
  • Cancellation requests must be submitted in writing via email or through the member portal.

    Dankjewellness reserves the right to update these terms at any time. For inquiries, contact us at [email protected]. 

 

Privacy Policy

Dankjewellness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.dankjewellness.org or engage with our services. We adhere to applicable data protection regulations, including the General Data Protection Regulation (GDPR). 

Dankjewellness located at Admiraal Helfrichweg 1C, 2315 VC Leiden, is responsible for the processing of personal data as shown in this privacy statement. Contact details: https://dankjewellness.org/, Polderpad 8, 2322 LH Leiden +31 (0) 712340711.

Personal Data We Collect

We may collect and process the following categories of personal data: 

  • Address, telephone number, and email address. 
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone 
  • Information about your activities on our website 
  • Bank account number

Special Categories of Data

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children without parental consent. If you believe we have collected such data, please contact us at [email protected], and we will delete it promptly. 

Purpose and Legal Basis for Processing

We process your personal data for the following purposes: 

  • To process payments, deliver services, and communicate regarding your bookings. 
  • To comply with legal requirements, such as tax regulations. 
  • To improve our services and inform you about changes or promotions. 

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, this is a maximum of five years. 

Sharing Personal Data

We do not sell your personal data to third parties. We may share your data with service providers who assist in delivering our services, under strict confidentiality agreements, and only as necessary to perform their functions. 

Cookies and Similar Technologies

Our website uses technical and functional cookies to ensure optimal performance and user experience. These cookies are essential for the website's operation and do not infringe on your privacy. You can configure your browser to refuse cookies or alert you when cookies are being used. However, some parts of the website may not function properly without them. 

Your Rights

You have the following rights regarding your personal data: 

  • Request a copy of the data we hold about you. 
  • Request correction of inaccurate or incomplete data. 
  • Request deletion of your data, subject to legal constraints. 
  • Object to the processing of your data under certain circumstances. 
  • Request transfer of your data to another organisation. 

To exercise these rights, please contact us at [email protected]. We may require verification of your identity to process your request. 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.